Camp Section Support Staff, Camping and Outdoor Education (Camp Otonabee)

Overview:

As one of the largest charitable community service organizations in Canada, the YMCA of the National Capital Region responds to critical social needs in the community and works to provide lasting solutions. Serving thousands of people across our region annually, we are a leader and valued partner in creating a vibrant and healthy community where everyone belongs and can reach their full potential. This position requires a commitment to the Y mission and core values of responsibility, honesty, caring, respect, and inclusion, which form the foundation of all Y programs and services.

Working for the Y

Are you looking to use your skills and unique gifts to make a real difference in your community? The YMCA of the National Capital Region is a great workplace committed to diversity, equity, and inclusion, where different backgrounds, experiences, and identities are appreciated and celebrated. The YMCA provides hundreds of employees with meaningful jobs and the opportunity to make a difference in the lives of individuals and the health of our communities. We recognize the contributions of our staff through innovative practices, great benefits, and growth opportunities. Whether you are starting out in your career or a seasoned professional, you will find many exciting opportunities to achieve your personal and career goals. Some of the benefits of working for the Y include:

What we offer

At the Y, you will be part of a vibrant and diverse network of people whose shared vision is to change lives and make our communities home to the healthiest children, teens, adults and families. Our competitive wage and benefit package includes:

• Free Y membership.
• Access to an Employee Assistance Program

What you offer?

The Camp Section Support Staff ensures that children and youth have a positive experience leading to personal growth through fun and rewarding recreation and sport programs. This position fosters self-esteem as well as problem solving and conflict resolution skills in program participants, while working to create an atmosphere of safety, belonging and positive development in accordance with Y policies and procedures.

The Section Support Staff presents a professional appearance and attitude at all times, and ensures excellent customer service is provided to members and participants by proactively addressing concerns or issues and escalating them to the Coordinator of Camping, as necessary. This position ensures that health and safety regulations and YMCA-YWCA policies and procedures are upheld. The Section Support Staff adheres to and ensures that the mission, purpose, image and core values of the YMCA-YWCA of the National Capital Region are conveyed to members, staff and volunteers with every interaction.

The Section Support Staff will support a group of Camp Counsellors who work with a group of 6-10 participants in a day camp capacity. The Section Support Staff is responsible for assisting camp counsellors with behavior management of campers. The Section Support Staffs will be responsible for attendance of campers each morning and program assistance.

Possible Areas of Focus:  

• Kinders (4Y-5Y)
• New Discoveries (6Y-7Y)
• Pioneers (8Y-9Y)
• Explorers and Young Wonders (10Y-13Y)
• Specialty and Leadership (8Y-16Y)
• Overnight (8Y-14Y)

Some of the tasks of this position include:

• Provide behavior management of campers aligning with the child’s age and development
• Implement tools to manage their camper’s behavior
• Support frontline staff in daily tasks
• Provide high quality program facilitation
• Help ensuring staff are provided with activity templates and assist in organizing schedule changes for groups
• Commitment to working in a socially inclusive environment responding with sensitivity and personal awareness to the diverse needs of members including visible and non-visible dimensions of diversity
• Deliver quality program in accordance with safety protocols and standard practices
• Support and promote YMCA core values

What qualifications and abilities are we looking for?

At YMCA of the National Capital Region, we strive to ensure our employees are a fit based on their strengths, interests, and future goals.

The successful candidate will have the following:

Language

• Ability to work in English

• Bilingualism an asset

Experience, Skills, and Abilities

• National Lifeguard Certification, Bronze Cross, Paddle Canada, or other relevant certifications are strongly considered as assets for this position
• CUI Level 1 or Level 2 or previous high ropes experience/hours is considered an asset
• Current Standard First Aid & CPR “C” certification
• This position must adjust communication styles effectively as they interact with people from varied and diverse backgrounds and age groups
• Well-developed interpersonal, and relationship building skills; ability to establish rapport and excellent communication with program participants, members, staff and volunteers
• Communication is verbal and physical, can be in groups or one on one
• Ability to maintain calm demeanor in stressful situations
• Ability to be energetic and outgoing
• Ability to give first priority to the campers’ needs
• Ability to be self-motivating, enthusiastic and have strong leadership skills
• Ability to act as positive role model in attitude, health and wellness for campers, volunteers and staff 
• Committed to the healthy development of children

Additional Requirements:

• Applicants must already have a valid permit to work in Canada.
• Criminal Reference Check for the Vulnerable Sector, not more than 6 months old is required 
• Annually all staff must complete the mandatory training for the Protecting Children, Youth, and Vulnerable Persons, and submit the certificate of completion.

Core Competencies:

• Effective Interactive Communication: the ability to transmit and receive information clearly and communicate effectively to others by considering their points of view in order to respond appropriately. It includes using tact and diplomacy in all communications as well as the ability to convey ideas and information, both orally and in writing, in a way that brings understanding to the target audience.
• Integrity: Demonstration of conduct consistent with values and ethics
• Teamwork and collaboration: The ability to collaborate effectively with others, to be part of a team and to promote quality work through effective contribution to others’ efforts.
• Concern for Health and Safety: Demonstrating high concern for the health and safety of all team members, giving extra attention to Y’s guidelines on workplace safety.
• Risk Management:  Ability to apply knowledge and skills to identify potential risks in advance, analyze them and take precautionary steps to reduce/curb the risk. 
• Relationship Building: The ability to build and/or maintain reciprocal and friendly relationships with networks of people who may be able to partner or assist in moving an agenda forward or furthering the organization’s goals.
• Quality Focus: Taking pride in ensuring that tasks are completed with a focus on accuracy and quality by monitoring and checking work or information, insisting on clarity of roles and functions, planning, etc.
• Leadership: Taking a role as leader of a team or other group. It implies a desire to lead others using soft power and interpersonal skills.

About diversity and inclusiveness at the Y: 

Inclusiveness is a part of our core values and we are committed to ensuring the diversity of the people and communities we serve and as well as our staff. We welcome candidates from racialized groups, invisible minorities, Indigenous People, women, persons with disabilities, persons who identify as 2SLGBTQ+.

How to apply?

All internal applicants must inform their supervisor of their intention to apply for the position.  Internal applicants can apply only after completing the probationary period of their current job, unless approved by People and Culture.

Applications must be submitted to the YMCA of the National Capital Region, and all cover letters should be addressed to Marisa Yeomans. Please send applications to Acting Program Supervisor, Marisa Yeomans (marisa.yeomans@ymcaywca.ca)

Thank you for your interest. Only those selected for an interview will be contacted.

The YMCA of the National Capital Region is committed to being an Equal Opportunity Employer.

Please advise in advance if you require any accommodation during this process. We believe all people have the right to live free from discrimination or harassment of any kind.

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