The Taggart Family Y pools will be closed temporarily this Wednesday, November 29, between 6:30AM - 4PM. Masters swim and Aqua fit will still be running as normal.

Newcomer Information Centre

On March 9, 2022, the Ontario Government announced changes to COVID-19 health and workplace safety measures. As of Monday, March 21, 2022, two important changes will be in place:

  • Masks will no longer be required when accessing Newcomer services.

  • Completing the mandatory heath screening will no longer be required before visiting the Newcomer Information Centre.

Please contact us directly to book your appointment:

Newcomer Information Centre 
150 Isabella Street, Suite 201
Ottawa, Ontario

Frequently Asked Questions

We are currently operating Monday to Thursday, from 8:30AM - 4:30PM and Friday from 8:30AM - 4PM. 

Yes. Our workshops are being offered online. You can view the schedule on our website.

There are a variety of measures in place to keep both clients and staff safe:

  • In-person appointments will be conducted in an open space with distance between staff and client.
  • All staff and clients who enter the premises must use hand sanitizer provided.
  • High-touch surfaces will be disinfected regularly.

As of March 21, 2022, masks are not required.